Press Email
Use this address for media requests, quotes, and feature requests; usually a response within 1 business day.
7e77 Support, Media and Contact
This page is for press, media and general inquiries; a Dhaka-based team replies within 1 business day, and you will also find information on 241+ titles in the 7e77 Help Center.
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Is press contact delayed?
If your 7e77 support request is about media or coverage, use a separate channel to avoid crowding common questions.
Dhaka-based team's photo, brand name, and brief information are sent; the answer is crafted referencing Bangladesh's bKash, Nagad, and Rocket.
Response Time
Messages between 10 AM and 6 PM are more likely to be seen quickly; Dhaka time is used.
Contact Information
Name, medium, and release time; include them so the 7e77 Contact team can properly route your request.
Media Kit and Brand Files
The work files on the 7e77 Contact page are divided into three parts; creating coverage takes no more than 3 minutes.
Press Kit
Logo, color usage, and a short description are in one place; review it before starting coverage.
Brand Assets
Screenshots, icons, and cover images data are in separate formats, so the art team can work faster.
Executive Biography
Concise profile and role-based information are provided so editors get the necessary lines instantly.
What is needed for general contact?
For non-media requests, send a direct message to the 7e77 Help team; they also handle account, app, and payment questions.
Account Help
Login issues, password, or device change questions; usually solved in two steps.
App Help
APK install, update, or slow loading; Android 8+ users generally set up quickly.
Three Key Questions About Coverage
Can I quote from 7e77 Contact?
Yes, a brief quote can be provided on request; include your publication name and time.
How quickly can I get the press
Usually the file list is sent within 1 business day; messages received during Dhaka office hours are processed faster.
Where can I get general help?
Visit the 7e77 Help Center directly, or download the app below; you'll find FAQs and guides together.
7e77 Support Work Types
Tickets are sorted by subject: Media, account, and app go to separate queues, so questions don't get lost.
For Bangladesh users, responses about bKash, Nagad, and Rocket use local terms so Dhaka or outside users can easily understand.
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